Returns & Exchanges
At Kazoo Pet Co, we want your furry friend to look their best, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with tags attached and free of pet hair to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are intact and the garment is clean and folded.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned items for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing